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Automate even more picking with the addition of intelligent robotics

Ocado’s proprietary On-Grid Robotic Pick combines AI, computer vision and robotic handling to automate more suitable picks across grocery and other complex fulfilment operations

Developed within the Ocado Smart Platform for the demands of grocery, On-Grid Robotic Pick extends automation to the individual item. The technology has completed more than 350 million picks in live grocery operations. It is also available within Ocado Storage and Retrieval Solutions for suitable applications in other industries.

In both environments, robotic arms transfer suitable products from storage bins into order containers without moving them to a separate picking area. Computer vision, advanced sensing and machine learning help each arm make handling decisions in real time.

Retrieval Bots keep stock and order containers moving around the arms, while manual picking and remote human support remain available for products and exceptions that need a different approach.

On-Grid Robotic Pick arm working alongside retrieval bots on the storage grid

Extend automation to the individual pick

Within OSP Customer Fulfilment Centres and Ocado Storage and Retrieval Solutions, Retrieval Bots present inventory and order containers directly to robotic picking arms. This brings storage, retrieval and item handling into one connected flow.

Keeping robotic picking within the automated fulfilment process reduces additional movement to a separate work area. The system coordinates the arms, Retrieval Bots and order priorities together, helping more of the available capacity translate into productive picks.

Robotic gripper picking an item from an orange storage tote within the grid

Automate more without treating every item the same

Grocery and other complex product ranges contain different shapes, weights, packaging formats and handling requirements. Some items are well suited to robotic picking, while others still benefit from human judgement and dexterity.

Ocado designs robotic and manual picking as part of the same operating model. Suitable work can be directed to On-Grid Robotic Pick, while manual workstations handle products and situations that need a person. This allows the level of automation to reflect the range and order profile rather than forcing every item through one handling method.

Close-up of a robotic picking arm with a suction gripper

Use intelligence that learns from every pick

Machine vision identifies an item and determines suitable grasp points. Built in sensors help the arm control how it handles the product, while reinforcement learning improves picking and packing decisions over time.

For more complex tasks, behaviour cloning allows robots to learn from human led examples. New learning can then be incorporated into the models used across the fleet, so an improvement developed from one handling challenge can benefit other arms.

When an exception still needs support, a remote pilot can intervene and guide the arm. The experience becomes additional training data, helping the system improve while keeping human support within the operating model.

Protect product quality and packing efficiency

Picking is not only about moving an item. The system must select
the right product, handle it without damage and place it into the order container without crushing more delicate items or using
unnecessary space.

Computer vision and sensing help On-Grid Robotic Pick adapt to products with different dimensions, weights and levels of fragility. The system also considers placement and packing density, supporting fuller containers while protecting item quality.

This capability has been developed in grocery, where arms encounter large and frequently changing ranges that can include bottles, soft fruit, fragile packaging and seasonal variation. The same intelligence can support suitable item profiles and workflows in other industries.

Robotic picking proven at operating scale

On-Grid Robotic Pick is deployed in live Ocado Customer Fulfilment Centres and has completed more than 350 million picks. With more than 50 robotic picking arms now in active operation, the technology is learning from real products, changing ranges and the daily demands of online grocery.

Designed for performance at scale, the system can achieve a burst rate of up to
630 units per hour
and uptime above 98%.

Actual sustained performance depends on the products, their presentation and the wider system configuration.

Robotic picking arm lifting a packaged product above an orange tote
More than 350 million picks

Proven through live grocery fulfilment rather than controlled demonstrations alone.
Up to 630 units per hour

Theoretical maximum or burst rate. Sustained performance varies with item size, complexity and presentation.
More than 98 % uptime

Supports consistent robotic picking availability across the operating day.
More than 50 arms in active operation

Deployed across live grocery fulfilment environments.

Extend productive capacity throughout the day

Robotic arms can pick and pack customer orders during busy periods, then consolidate and organise stock when demand is lower. Working across peak and off peak activity extends productive use of the equipment throughout the day.

By automating repetitive and physically demanding item handling, the system can reduce dependence on manual picking capacity and allow people to focus on work that needs their judgement. It can also help an existing automated site process more volume without creating a separate robotic picking area. The commercial value depends on the proportion of the range that can be automated, the operating schedule and how effectively robotic and manual work are coordinated.

Robotic picking arm positioned above the storage grid with retrieval bots in the background

Design robotic picking around the range

On-Grid Robotic Pick handles items weighing up to 1.5 kg and items as small as 2.5 cm. Maximum dimensions, product packaging, presentation and fragility also affect suitability.

Ocado assesses the product range, order profile, surrounding workflow and the required OSP or Ocado Storage and Retrieval Solutions configuration before confirming the solution design. This determines how many arms are required, which work should remain manual and how exceptions return to the flow.

Connect robotic picking to the wider fulfilment system

Customer browsing an online grocery store on a tablet

For grocery

On-Grid Robotic Pick forms part of the Ocado Smart Platform. OSP coordinates inventory, Retrieval Bots, robotic arms, manual workstations and order priorities as one connected grocery fulfilment operation.

Porter AMR moving through a warehouse aisle between storage racks

For other industries

On-Grid Robotic Pick is available within Ocado Storage and Retrieval Solutions. The same combination of intelligent item handling, automated retrieval and manual support can be configured around suitable products and workflows beyond grocery.

For operations where product security, handling consistency or contamination risk matters, reducing manual touchpoints can provide an additional benefit. The required controls and suitability are assessed for each application.

How much of your picking could be automated?

Tell us about your product range, packaging, order profile and current picking process. We will assess where On-Grid Robotic Pick could reduce repetitive handling, increase productive capacity and strengthen the economics of your operation.

FAQ

Frequently asked questions about On-Grid Robotic Pick.

No. For grocery, it forms part of the automated fulfilment capabilities within the Ocado Smart Platform. For other industries, it is available within Ocado Storage and Retrieval Solutions. Retrieval Bots move bins to and from the arm, while the arm picks and packs suitable individual items.

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