Protect availability, and margin, from forecast to fulfillment
Connect demand, replenishment and fulfillment on one intelligent platform, so you can serve customers reliably and reduce waste and cost
The Ocado Smart Platform helps grocery retailers turn changing demand into better inventory decisions and a customer promise the operation can keep. It connects the decisions that determine what to stock, where to place it and what to promise shoppers. As demand changes, forecasting, replenishment and slot-specific availability work together to help protect sales, reduce waste and use working capital more effectively across the network.
How Ocado strengthens the supply chain
Slot-specific availability shows customers what can be delivered within their chosen service window, so the promise reflects available stock and fulfillment capacity.
From forecast to customer promise
Improves the view of expected sales at the product, location and slot level where inventory and service decisions are made.
Helps retailers position inventory across the network and respond as demand changes.
Reduce routine planning work so teams can focus on exceptions and commercial judgment.
Aligns the digital promise with available inventory and the operation’s ability to fulfill the order, including freshness and minimum-life commitments.
Uses actual outcomes to refine forecasting and replenishment decisions over time.
Built through live grocery operations
Ocado began as an online grocer and has spent more than 25 years solving the operational trade-offs between availability, freshness, waste and margin. That experience now extends across live commerce and fulfillment operations for grocery retail partners. We work with each retailer from operational discovery through deployment and ongoing optimization, using live outcomes to improve performance as demand, ranges and priorities change.
Where could a connected supply chain create more value?
We start with the demand patterns, inventory pressures and service risks shaping your grocery operation, then identify where better forecasting, replenishment or availability decisions can create the strongest return.
If the constraint lies in physical warehouse flow, we can also assess whether mobile robotics or storage automation should form part of the wider roadmap.
Explore related solutions:
